Due to the unpredictable nature of a vehicle breaking down, motorists are always advised to have an emergency towing service provider on speed dial. However, towing companies come a dime a dozen. As a result, it is essential to choose a professional and reliable one that can provide additional roadside assistance at your beck and call.
Here are five tips that ensure you select the right emergency towing company.
Quick Response Time
When called upon, a good emergency tow service provider should arrive promptly at the scene to assist. A good response time determines how long you will have to wait for help to arrive. As a rule of thumb, the maximum acceptable waiting time is about 30 minutes.
A vehicle can break down at any moment of the day or night. As a result, when choosing a reliable emergency tow service provider, it is essential to ensure that they operate twenty-four hours a day and seven days a week. Additionally, it would be beneficial if they also work on holidays to be safe. Such a service provider guarantees that you can get assistance at any time of day when you require it.
Towing capabilities differ concerning the type of vehicle being towed and the nature of the towing service required. For instance, the towing capabilities necessary to pull a car out of a ditch are not the same as towing a vehicle from the roadside. A tow truck fitted with a crane is ideal for lifting a car from a ditch, while a flatbed tow truck is ideal for towing a broken-down vehicle from the roadside. A good emergency towing service should have a wide variety of towing capabilities because you never know which type of towing you might require in an emergency.
A vehicle can break down in any location, including a different part of the country from where you live. In such a case, if your emergency tow service provider doesn't operate in that part of the country, then you will have to select a different service provider on the fly. Additionally, you will have to pay extra for the service because you do not have a contract with the new towing company. Hence, ensure that the emergency tow service company you settle for has nationwide coverage. Nationwide coverage ensures you can enjoy emergency tow services under the same contract irrespective of the region where the breakdown happens.
Proof of Certification and Insurance
Certification is a sign that the towing service company is legally allowed to conduct towing services because they are trained and qualified to handle towing equipment. On the other hand, an insurance cover guarantees that if your vehicle gets additional damage at the towing company's fault, you will get compensated.